There are many areas of the system that are customizable, such as groups, talents, and attendance. Other lists that can be customized include status codes, phone, and email types, relationships, gender, and milestones.
Can we have multiple users logged in without any limitation?
Absolutely. While many packages have a maximum number of simultaneous users logged in at one time, IconCMO doesn’t have any such requirements. Many of our clients have have 10 – 20 logged in users at the same time, and there’s no extra charge for doing so.
Are there custom reports in addition to the built-in reports?
Yes. Custom reports are found in two areas. One is on the list screens where the user can set up the columns they want to see, filter the records, and sort on whatever column they want. Another option is in the custom report interface which allows access to the complete database tables, filtering on the… ⪼ Continue Reading…
Is support included with IconCMO?
Yes! You can call support anytime between 8am – 5pm Monday through Thursday, or 8am – 4pm Fridays at 218-236-1899, or you can email us.
Is software training provided in the cost of the system?
Yes. There are many ways to get training for the software. We’ve developed several in-depth “getting started” guides for each area of the system, and all users should read these before they begin using IconCMO. These guides are located right in IconCMO for convenience. Additionally, users can call support to get quick answers to any… ⪼ Continue Reading…
Is IconCMO a true web-based system?
Yes. Unlike many software packages, IconCMO was developed (1999 – 2002) from the ground up to work on the web. It is a pure SaaS (Software as a Service) system where we update the software so your church doesn’t have to. All you need is an Internet connected computer and a web browser. In other… ⪼ Continue Reading…