Internal security is just as important as external security. In other words, there is no sense locking the building doors (external security), if you don’t take church software user security (internal security) seriously. If you want to protect your church’s information, you will have to be diligent. For example you want to be careful about… ⪼ Continue Reading…
Tech
Using a New Internet Browser for IconCMO
When it comes to support our web-based church software is saying goodbyeto the internet browser that starts with an i and ends with tearsand suffering This is for all of you who use Windows computers. If you’re not sure whether you’re on Windows, or what version you have, find out more about how to identify… ⪼ Continue Reading…
Do you know how to spot a tech support scam?
According to Wikipedia, a technical support scam (often abbreviated tech support scam) refers to a class of telephone fraud activities, in which a scammer claims to offer a legitimate technical support service, often via cold calls to unsuspecting users. Such cold calls are mostly targeted at Microsoft Windows users, with the caller often claiming to represent a… ⪼ Continue Reading…
What’s your backup plan?
A few weeks ago, I got a call from a customer using Revelations, our Windows-based church management software (ChMS). Thank you for calling Icon Systems, this is Michelle.” “Hello, this is Peggy from Peace Church*. My computer crashed, can you help me get Revelations on my new computer?” “I’m sorry to hear! I’ll show you… ⪼ Continue Reading…
What everybody ought to know about blue light
“Attention Kmart shoppers!” No, not the flashing blue light alerting you to special discounts! I’m talking about the blue light that comes from fluorescent light bulbs, LED lights, and the screens on our computers, cell phones, and TVs. Blue light naturally occurs in sunlight and plays a very important role because it cues our bodies… ⪼ Continue Reading…
How to Use IconCMO on Touch Screen Computers
I recently starting working at Icon Systems and was excited to have a new touch screen computer. After downloading programs, creating accounts, and setting up passwords I was anxious to finally learn about the product. I logged into IconCMO using Google Chrome only to find it wasn’t working with my computer! I couldn’t toggle between windows, drag a window across… ⪼ Continue Reading…